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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joshua Koester

March 31, 2026

5  out of  5
rating by Joshua Koester
"Saved us a lot of money on car and home insurance."
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Beth Bell

March 30, 2026

5  out of  5
rating by Beth Bell
"Lori listens intently and offers various options to suit my needs. Very nice agent and staff."
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Cris Pagano

March 27, 2026

5  out of  5
rating by Cris Pagano
"Lori educated us on life insurance and showed us several scenarios for us to consider. She made us feel comfortable to ask many questions."
We responded:
"Hi Cris and John, thanks for trusting me to help you understand your life insurance planning you set up years ago and think through the changes you want to see moving forward. I am honored to help you strategies on your legacy planning for the ones you love the most! "
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Ben Holste

March 26, 2026

5  out of  5
rating by Ben Holste
"Lori Adams and her team at State Farm are excellent to work with. They’re responsive, knowledgeable, and take the time to make sure everything is handled the right way. Great communication and a smooth experience from start to finish. Highly recommend for anyone looking for reliable insurance support."
We responded:
"Hi Ben, thanks for the kind review. We appreciate the feedback and work hard to be different than everyone else in our field. As Insurance Coaches, we help families think about the coverage they want before a loss occurs. We look forward to working together for years to come."
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Donna Woods

March 24, 2026

5  out of  5
rating by Donna Woods
"I’ve known Lori for about 26 years and she has always provided an excellent service through her State Farm insurance agency. I gave her a five star review because I trust her to help with my insurance needs and has never let me down."
We responded:
"Hey lady, thanks so much for taking time to write us an awesome review, means the world to us! We’re honored by your positive feedback... We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Alice Miller

March 23, 2026

5  out of  5
rating by Alice Miller
"They took really good care of me for years my policy went up for unknown reasons without asking questions I just left for progressive and was paying even more when I wanted to go back to State Farm for the same coverage they were going to save me almost $50. Shop around folks. Thank you Lori and team!!!"
We responded:
"We are excited to welcome you back! Thanks for the 5 star review, we sincerely appreciate it."
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Craig Postol (Treat Box Guy)

March 19, 2026

5  out of  5
rating by Craig Postol (Treat Box Guy)
"Lori is not your typical insurance agent. She is there to listen, advise and help you be protected in all aspects of your home, car and life! She is someone you should talk to when you're ready to protect yourself and your family."
We responded:
"Thanks for the kind words. Your review is valuable to us as a small businessowner and a local agency in St Charles County that wants to grow with fun, friendly families that care about their insurance protection. www.TrustLori.com"
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Liam McLaughlin

March 18, 2026

5  out of  5
rating by Liam McLaughlin
"Lori and the team have been helpful and prompt with all of my requests and communications, and State Farm actually lowered my rates at renewal! I highly recommend Lori Adams and State Farm."
We responded:
"Thanks Liam, you are my one and only partner in crime in BNI 😎 and my fav expert in all things Health Insurance! Greatly appreciate the 5-star review! ❤️"
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Aaron Carter

March 17, 2026

5  out of  5
rating by Aaron Carter
"State farm was super helpful in helping me find an affordable quote for me so I can get my car. They were super nice and super helpful the whole time. I will be staying with them"
We responded:
"Hi Aaron glad to hear your staying put & glad we could protect what you care about the most! 🙏🏻"
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Reefer Dispatch G.T. Wagner Transportation LLC

March 16, 2026

5  out of  5
rating by Reefer Dispatch G.T. Wagner Transportation LLC
"I recently switched to Lori Adams at State Farm after my previous insurance company kept raising my rates with no explanation. Lori took the time to review all of my policies and explain everything clearly. Not only did she save me money on some of my policies, but she also improved my coverage, which was something I didn’t even realize I needed. It’s reassuring knowing my vehicles and assets are better protected while still paying a rate that is comparable — or even better — than what I was paying before."
We responded:
"Hi Terry, thanks 🙏🏻 for taking time to share your feedback ❤️ love that we earned your business, I personally help you get upgraded protection on your home, vehicles, and life insurance! We love coaching our families to understand their coverage, making recommendations.. it separates us apart from the many others that just match coverage for pricing purposes only. Looking forward to many more years together! "
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Amy Delaney

March 11, 2026

5  out of  5
rating by Amy Delaney
"Lori and her office are amazing! I appreciate all the work they put in!"
We responded:
"Thanks Amy ❤️😎❤️ we love helping your buyers get a home! 🏡 "
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Missy Evans

February 25, 2026

5  out of  5
rating by Missy Evans
"Lori Adams and her team are amazing to work with. I am a licensed insurance adjuster / owner of a construction company and have worked with hundreds of insurance agents. I will have to say, I always had a bad taste in my mouth for agents because they never even understood the policies' they were selling. Lori, Blake, Jack and Monica go above and beyond to explain your coverage and make sure you are getting the proper amount you need for any unfortunate circumstance that may occur. We personally have insurance through them and I know that I do not have to worry if anything happens. This team is not only a company, but will become your friend and part of your family. Endorsements / exclusions on your policy are rarely ever explained until you have a claim. Not with this team...... You will be WELL informed about your coverage. They have amazing prices and remember..... You get what you pay for. Be sure to check them out for Auto, Home, Renters and Life insurance."
We responded:
"Hey pretty lady ❤️ this like “wow”! I’m a lucky girl to have met great friends like you all ❤️ your words mean so much to me and my family. We are proud to help families with their coverage, understanding the claim process & introducing them to great exterior contractors like you and Larry… what a blessing 🤩"
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Larry Evans

February 25, 2026

5  out of  5
rating by Larry Evans
"Lori Adams is an agent, with the amount of knowledge that makes the insurance process so easy. We have our home, life and autos with her, and the main reason is the way she makes us feel like family."
We responded:
"Thank you so much for your kind and heartfelt review Larry, thankful the universe connected us in 2024! Look forward to working together for many years to come 😎"
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Wendy Berry

February 25, 2026

5  out of  5
rating by Wendy Berry
"Lori Adams at State Farm is wonderful to work with. She’s more than an agent — she’s a true Insurance Coach. Lori takes time to understand your situation and walks you through coverage in a way that actually makes sense. Whether it’s home, auto, or life insurance, she focuses on helping you feel confident and protected. Her responsiveness and attention to detail really set her apart. You can tell she genuinely cares about her clients and community. If you want someone who educates, guides, and supports you like an Insurance Coach, Lori Adams and her State Farm team are an excellent choice. Highly recommend!"
We responded:
"Hey Wendy, greatly appreciate your recommendation it’s like gold to me. I know you’ve worked with many that do what I do… your feedback & support mean alot! Love our friendship too. Thanks for the 5-star review 🙌🏻"
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kris vadnais

February 23, 2026

5  out of  5
rating by kris vadnais
"Monica has been awesome helping us with insurance issues after the loss of a loved one. She's not only doing a great job with the insurance side but she's been incredibly empathetic to the entire situation."
We responded:
"Thank you for this incredible feedback on Monica, she’s an excellent insurance Coach that works hard to get things done while helping families think about things they don’t have time to think about. She is one of the best!"
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Kurt Neuroth

February 18, 2026

5  out of  5
rating by Kurt Neuroth
"Lots of personal attention to insurance requirements across all my assets and help with putting together a plan to protect and invest in the future."
We responded:
"Thank you Kurt ❤️ I love working with people that like to talk ideas and money strategies! I’m thankful for the opportunity to plan you protection. "
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Lyndsey Sayles

February 17, 2026

5  out of  5
rating by Lyndsey Sayles
"Lori Adam's office is always great to work with. They answer all of my questions and make sure we are properly protected."
We responded:
"Thank you lady 🙏🏻 what a kind gesture to leave us this feedback! We are thankful for awesome families like yours and understand you have a choice ❤️"
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gavin walls

February 17, 2026

5  out of  5
rating by gavin walls
"I had an excellent experience working with Lori and Jackson at State Farm. They helped me with both my auto insurance and home insurance, and the process was smooth from start to finish. They took the time to explain my coverage options, answered all my questions, and made sure I was properly covered. My coverages were actually increased, yet they still saved me over $2,000 a year compared to my previous insurance. Their customer service was professional, honest, and responsive, which is hard to find these days. If you’re looking for reliable State Farm insurance agents who truly look out for your best interest, I highly recommend Lori and Jackson."
We responded:
"Our friendship and relationship is just getting started and I’m so excited! Look forward to working together for many years to come 😎❤️🙌🏻"
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Randy Lopez

February 11, 2026

5  out of  5
rating by Randy Lopez
"Always there when I need them."
We responded:
"Thank you 🙏🏻 we do our best! Appreciate the kind review and valuable feedback always ❤️"
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L E Moore

February 11, 2026

5  out of  5
rating by L E Moore
"Lori was awesome!! I originally called just to inquire about typical insurance estimates and the process of how prices increase. Lori was honest and upfront about how insurance is calculated and what causes price increases. I was very impressed with her knowledge and how she made me feel comfortable about having an agent who is supportive and cares about her clients. I highly recommend having a conversation with her about any of your insurance needs. Thank you Lori!!"
We responded:
"TGIF! What an incredible review ❤️ thank you from the bottom of my heart! We have built a strong knowledgeable team of Insurance Coaches that work hard on making the complicated easier to understand, like understanding your premium and why it changes when you’ve had no tickets or accidents 🙌🏻 we are appreciative you chose us and will work hard to keep you with us for years to come! "
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Cheryl Morgan Young

February 11, 2026

5  out of  5
rating by Cheryl Morgan Young
"Lori and staff are the best. If it can get done, Lori will make it happen. I just love them. You will as well. Give her a try. I promise, she will not disappoint."
We responded:
"You are the sweetest ❤️ thank you for the kind Review … these are like gold to us .. we look forward to the future together my friend ☀️"
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Malick Ndao

February 9, 2026

5  out of  5
rating by Malick Ndao
"Lori and Blake were absolutely incredible! They guided me through the entire process of both home and auto insurance, making everything so much easier to understand. They took the time to explain the details of my home insurance policy clearly, which I really appreciated. On top of offering great coverage at a competitive price, their service was truly exceptional. I highly recommend anyone looking for auto or home insurance to give them a chance—you won’t regret it!"
We responded:
"This is an amazing review and I so much appreciate the kindness and the authenticity of the words in your post! It hits home to our vision and mission of our Agency! We are a group of uncommon Insurance Advisors that coach our families to understand the coverage they have making sure it matches what they want before a loss occurs. Thank goodness we get to do what we love❤️ We are honored you selected us and look forward to work together for years to come… Don’t keep us a secret 😉 "
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Shelly Oberbeck

February 4, 2026

5  out of  5
rating by Shelly Oberbeck
"Lori was wonderful stepping in to resolve an issue that we have been working on for over 6 months with claims. We made one phone call to Lori & everything was resolved! Thank you so much!"
We responded:
"Hi Shelly 😎 I’m so glad it worked out in your favor. I did what I do best… my job 🙌🏻 I help with claims when things feel not quite right, we have a process for that and … IT WORKS! So glad things are moving forward again, hope you all get things done timely moving forward. Call us once your roof is replaced, if you use class 3 shingles that are approved you can save 13% on your annual home premium. If you want to make sure that your new shingle qualifies call us and we we can confirm. (636)916-5555"
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Jennifer Amato

February 3, 2026

5  out of  5
rating by Jennifer Amato
"Lori and her team are wonderful to work with, very responsive, and explain all matters very well!"
We responded:
"Awe, thanks Jennifer ❤️ we truly appreciate your feedback and value you & your family as a long time customer. We are blessed to work you! "
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Stephen Andrich

February 2, 2026

5  out of  5
rating by Stephen Andrich
"Lori Adams is was very helpful, friendly, and professional when I visited the office today. I highly reccomend doing business with her"
We responded:
"Hi Stephen, thanks so much! 🙏🏻"