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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Randy Lopez

February 11, 2026

5  out of  5
rating by Randy Lopez
"Always there when I need them."
We responded:
"Thank you 🙏🏻 we do our best! Appreciate the kind review and valuable feedback always ❤️"
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L E Moore

February 11, 2026

5  out of  5
rating by L E Moore
"Lori was awesome!! I originally called just to inquire about typical insurance estimates and the process of how prices increase. Lori was honest and upfront about how insurance is calculated and what causes price increases. I was very impressed with her knowledge and how she made me feel comfortable about having an agent who is supportive and cares about her clients. I highly recommend having a conversation with her about any of your insurance needs. Thank you Lori!!"
We responded:
"TGIF! What an incredible review ❤️ thank you from the bottom of my heart! We have built a strong knowledgeable team of Insurance Coaches that work hard on making the complicated easier to understand, like understanding your premium and why it changes when you’ve had no tickets or accidents 🙌🏻 we are appreciative you chose us and will work hard to keep you with us for years to come! "
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Cheryl Morgan Young

February 11, 2026

5  out of  5
rating by Cheryl Morgan Young
"Lori and staff are the best. If it can get done, Lori will make it happen. I just love them. You will as well. Give her a try. I promise, she will not disappoint."
We responded:
"You are the sweetest ❤️ thank you for the kind Review … these are like gold to us .. we look forward to the future together my friend ☀️"
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Malick Ndao

February 9, 2026

5  out of  5
rating by Malick Ndao
"Lori and Blake were absolutely incredible! They guided me through the entire process of both home and auto insurance, making everything so much easier to understand. They took the time to explain the details of my home insurance policy clearly, which I really appreciated. On top of offering great coverage at a competitive price, their service was truly exceptional. I highly recommend anyone looking for auto or home insurance to give them a chance—you won’t regret it!"
We responded:
"This is an amazing review and I so much appreciate the kindness and the authenticity of the words in your post! It hits home to our vision and mission of our Agency! We are a group of uncommon Insurance Advisors that coach our families to understand the coverage they have making sure it matches what they want before a loss occurs. Thank goodness we get to do what we love❤️ We are honored you selected us and look forward to work together for years to come… Don’t keep us a secret 😉 "
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Shelly Oberbeck

February 4, 2026

5  out of  5
rating by Shelly Oberbeck
"Lori was wonderful stepping in to resolve an issue that we have been working on for over 6 months with claims. We made one phone call to Lori & everything was resolved! Thank you so much!"
We responded:
"Hi Shelly 😎 I’m so glad it worked out in your favor. I did what I do best… my job 🙌🏻 I help with claims when things feel not quite right, we have a process for that and … IT WORKS! So glad things are moving forward again, hope you all get things done timely moving forward. Call us once your roof is replaced, if you use class 3 shingles that are approved you can save 13% on your annual home premium. If you want to make sure that your new shingle qualifies call us and we we can confirm. (636)916-5555"
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Jennifer Amato

February 3, 2026

5  out of  5
rating by Jennifer Amato
"Lori and her team are wonderful to work with, very responsive, and explain all matters very well!"
We responded:
"Awe, thanks Jennifer ❤️ we truly appreciate your feedback and value you & your family as a long time customer. We are blessed to work you! "
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Stephen Andrich

February 2, 2026

5  out of  5
rating by Stephen Andrich
"Lori Adams is was very helpful, friendly, and professional when I visited the office today. I highly reccomend doing business with her"
We responded:
"Hi Stephen, thanks so much! 🙏🏻"
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Chelsea Rackovan

January 30, 2026

5  out of  5
rating by Chelsea Rackovan
"My family and I have worked with Lori for a long time and her and her staff have always been so helpful and amazing!"
We responded:
"Hi Chelsea, what an incredible review. Priceless! Thank you for trusting in us to make sure your coverage matches what you want."
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Kevin M. Walsh

January 29, 2026

5  out of  5
rating by Kevin M. Walsh
"On the ball. Personable. Cares. Great combo."
We responded:
"Awe, thanks Kevin! Hope you enjoy the Virgin Islands... Get rested and relax in the beautiful scenery. We will be here when you get back, thanks for allowing me the time to visit this morning and think through your money. www.TrustLori.com "
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Thomas Renfert

January 28, 2026

5  out of  5
rating by Thomas Renfert
"Super responsive and very helpful. Lori and Monica are looking out for us and trying to help where they can!"
We responded:
"Hi Thomas, thanks so much for taking the time for your kind review! We appreciate your feedback so much and will work hard to provide top notch service all along the way. We love being Insurance Coaches! www.trustlori.com"
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Michael Norris

January 26, 2026

5  out of  5
rating by Michael Norris
"I had an issue with one of my accounts that I wasn't sure which direction to take to get it resolved. They are easy to work with and fast response with great communication! Thanks Monica and Lori!"
We responded:
"Hi Michael, thanks so much for the review! We greatly appreciate it 🥰 Monica is a welcome addition to our team… blessed… look forward to taking care of you for years to come ❤️"
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Matt Warmann

January 26, 2026

5  out of  5
rating by Matt Warmann
"Lori and Monica are great! Extremely helpful and at the top of their game in the insurance world...keep up the great work!"
We responded:
"Thank you Matt! Your feedback is importance and we appreciate it so much 😎"
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Jennifer Timmerberg

January 22, 2026

5  out of  5
rating by Jennifer Timmerberg
"Knowledgeable, personable, caring and great at explaining everything."
We responded:
"Hi Jen, what a great first visit we had, looking forward to working together in the near future! We sincerely appreciate the 5 star review "
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Milton

January 20, 2026

5  out of  5
rating by Milton
"Monica who works for Lori Adams at State Farm has always very helpful knowledgeable and very understanding what I have questions thank you"
We responded:
"Thanks Milton 🙏🏻 we are blessed to have incredible loyal families like yours to protect! Monica is a gem 💎 we are lucky to have her!"
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Brittany Morgan

January 8, 2026

5  out of  5
rating by Brittany Morgan
"Fast friendly very very helpful!!! Yall rock!!"
We responded:
"Sweet! Thank you so much for the 5-star review we greatly appreciate you taking a few minutes to leave us this important feedback. Our job is to make the complicated easy! Thank you for trusting us with your insurance protection 😎"
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Bree Shell

December 30, 2025

5  out of  5
rating by Bree Shell
"Monica is fabulous."
We responded:
"Thanks Bree for recognizing Monica, she is a talented Insurance Coach and great mom! We are lucky to have her on our team ❤️ we appreciate the feedback "
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David Beitel

December 16, 2025

5  out of  5
rating by David Beitel
"Want to give a big shout out to Venessa! She goes above and beyond! Stays late even if it’s over the phone. Love this group of people! Happy Holidays!"
We responded:
"Hi David, Venessa is the greatest! We’ve worked together and known each other over 20 years 😎 she is so passionate about helping families with the Insurance questions on coverage. She specializes in home insurance, auto insurance & life insurance. She shows up and gives us 110% every single day! We appreciate this feedback and thank you for your business 🎄❤️🎄❤️🎄 Wishing you the best holidays and a Happy New Year. "
Profile photo of Brad Hildebrand

Brad Hildebrand

December 16, 2025

5  out of  5
rating by Brad Hildebrand
"Lori is the real deal! She knows her business and is passionate about taking care of her clients."
We responded:
"Thanks for the shout out! Looking forward to working together to help grow small businesses in our community Brad, I do appreciate you reaching back out and keeping in touch 🎄❤️🎄"
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Kyle Murray

December 9, 2025

5  out of  5
rating by Kyle Murray
"Lori recently helped us with our insurance needs. She was friendly, filled with knowledge, and willing to go the extra mile to get us where we needed to be. Even when my wife and I thought we were lost she was able to help us get on the right path. She made us feel like family visiting from out of town. I would highly recommend her to anyone!"
We responded:
"Hi Kyle, thank you for this kind review ❤️ we are forever grateful! I’m so glad we got to spend quality time together during your stay… let me just say if there was a rating system for husbands, dads and just overall good people… you’d top my list with a ⭐️⭐️⭐️⭐️⭐️ rating! I love the time effort and energy you put into our time together 🥰 I’ll never forget the wrong turns, the laughter, the cat cafes, the singing & the shopping… I mean who doesn’t love the shopping 🥰😆😂… through it all you were great! Your a great husband & dad 🙏🏻 Look forward to staying in touch and planning your future (plus visits to Florida for sunshine ☀️ ). It’s too dang cold here! 😆 Talk to you all soon 🥰 Merry Christmas 🎁 "
Profile photo of Krissi Murray

Krissi Murray

December 9, 2025

5  out of  5
rating by Krissi Murray
"Lori was so thorough on all of our life and money management needs. Blake was also so helpful to explain the difference in policy types and by putting into real life scenarios for me. We feel we have piece of mind working with such an amazing team that we know will be there when we need them. Such a great feeling when dealing with such important matters to our family. Thank you!"
We responded:
"Love this! Thanks Krissi, thank you for the kind review & trusting us ❤️ we truly appreciate families that are open to a strategy discussion on legacy planning We will stress-test their current plan when others might say “I’m good”… what I find is most are “not good”… most are living with a plan that never played out a strategy I call Spend It! We will pretend today’s their last day alive, I get to deliver the check, where’s the money going to go… we make a list in order of priorities … Are they good? Life insurance is a plan not a policy. Hire us to see if the coverage still matches what you want. TrustLori.com"
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Linda Phillips

December 2, 2025

5  out of  5
rating by Linda Phillips
"My husband and I have been clients of Lori Adams ' Statefarm agency for years! She is truly an expert that we can always count on. Go with Lori! Also, I'd like to a praise her for a recent addition to her staff Monica, she was so professional and knowledgeable today on the phone this morning. Very happy with this agency!!!"
We responded:
"**** updated reply**** Hi Linda, you are such a sweetheart and I’m so glad you had a chance to connect with Monica 🥰 we want to thank you for your loyalty and friendship! Wishing you and Glen the happiest holiday season 🎄🎅 Thanks Linda, great to catch up today, hope your protection review was helpful 🥰 I’m so grateful for incredible families like you all in my life ❤️"
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Dejon Johnson

November 24, 2025

5  out of  5
rating by Dejon Johnson
"Very professional and informative! Highly recommend… Trust Lori!"
We responded:
"Awe thanks DeJon, we appreciate all your support and trust in us to help you and your family as well as your new move-ins at your Apartment complex! ❤️🥰❤️"
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Jeremy Herzog

November 9, 2025

5  out of  5
rating by Jeremy Herzog
"I have been working with Monica on making sure I had the best coverages for my home and vehicles. She offered a lot of really good suggestions that I didn’t know I should have had. I am so glad I made that call!"
We responded:
"She really is special! ❤️ I’m excited for more families to get a chance to work with her on the life insurance, home insurance and auto insurance as a fully licensed experienced Insurance Coach that is fearless in asking the hard questions making sure they have the coverage they want before a loss occurs 🫶🏻"
Profile photo of Monica Schnoor

Monica Schnoor

November 9, 2025

5  out of  5
rating by Monica Schnoor
"All my home, auto, and life policies are with Lori’s office. I didn’t realize how much I was missing with my life insurance and I’m so thankful I met with Lori! I’m completely changing my plan for my family’s life insurance and Lori is the reason! I highly recommend setting a time to go over your insurance with a member of her team!"
We responded:
"Hi Monica, we are excited to work with you developing your knowledge and experience in all the amazing benefits that come with a solid living breathing moving plan for your safe money you fund inside your permanent cash value life insurance plans for you and your kids. 💰the idea of not having to depend on the traditional banking system for future major purchases as well as having your families financial well being in place just in case something unexpected happens will give you peace of mind 🥰 the legacy strategies we will implement over time will be a game changer 🎄"
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Dave Hahn

October 22, 2025

5  out of  5
rating by Dave Hahn
"Great help from Lori adding my new teenage driver to our auto insurance. She took the time to talk through various options and ways we could save. Teen drivers are not cheap but she helped us arrive at a good policy and coverage with a price that makes sense."
We responded:
"Thanks Dave for the kind review. We really appreciate it. This kinds of feedback is like gold to us. I understand how stressful it is to have a teenage driver as I have one myself we try our best to help parents with strategies to think through their protection when they’re going through this major life event that can affect their cash flow and overall financial picture if God forbid something serious occurs. Thanks for trusting us. We look forward to working with you and your family for years to come!"