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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Joan Reading

November 15, 2023

5  out of  5 rating by Joan Reading
"Lori is very friendly, professional and understood all of my insurance needs. She is an excellent agent. So glad I found her!"

Konichi Wawa

October 18, 2023

5  out of  5 rating by Konichi Wawa
"I have been with Lori a while. She has absolutely been a stalwart ally when something doesn't quite work as smoothly as it should when dealing with a claims process. The employees that generally handle everything at State Farm are bound to work within certain parameters that leave you in a challenging situation. I am on disability so I rarely have the funds available when things go awry. Lori has went to bat for me several times. After being told you are about to be left without rental assistance before you are ready is frightening but Lori has been there every time. The most recent problem developed and she was able to get my rental extended by a week. She did so not by harassing anyone but by showing she genuinely cared about me. She has a kindness that is very charismatic while also having a truly intuitive understanding of the issue at hand. The stress relieved by the results of her efforts on my behalf are boundless. I have always felt the compassion she feels for the people she represents to be genuine. Thank you Lori from the very bottom of my heart."

Betty Bauer

October 17, 2023

5  out of  5 rating by Betty Bauer
"Lori is awesome with her clients. She is great at building a relationship with them. They have full trust in her. She always looks at what is best for her clients. She is a trusted resource for her clients. I have personally worked with her as her health insurance resource. I appreciate her welcoming smile and passion for helping people."


October 10, 2023

5  out of  5 rating by Missy
"Lori is an absolute delight, I honestly don't know if I can say enough! Let me start off by saying, I am with State Farm, but Lori is not my agent but I went to DMV next store to her location in Harvester. My insurance agent sent me the wrong information to get my plates renewed, I was so aggravated because I already stood in line. I walked over to her office and I explained what happened and she took that extra 10 minutes to help me out and found a way to get my updated insurance cards printed for me and also emailed them to as well. I want to Thank you so much, you were definitely a blessing that day! ❤"

Heather Heisler

September 5, 2023

5  out of  5 rating by Heather Heisler
"I've been w/Lori Adams since 2010 and am very happy. Not only do I have great coverage that is extremely cost effective, but Lori has also always kept me informed and made sure I'm only paying for what I need and has even helped reduce the cost of some of my policies. Very trustworthy and reliable, I highly recommend her!"


September 5, 2023

5  out of  5 rating by J
"Blake did a fantastic job comparing rates and total discounts for me. He also plugged and played to find the best and cheapest rate and coverage for myself especially bundling with renters insurance and made it more personal experience."

Diana Vogler

August 31, 2023

5  out of  5 rating by Diana Vogler
"I have been using Lori Adams with State Farm for my auto and condo insurance for years. She's great! She will answer all your questions. She explains everything and she treats you with respect. I have a great deal of respect for her! I have been pleased with both Lori and State Farm for many many years now!"

A Bernabe

August 28, 2023

5  out of  5 rating by A Bernabe
"Lori Adams and her staff are amazing to work with. She helped me with insuring a yacht. Lori was the only agent I found that was able to help me with this. I highly recomend her and her staff to you! She does everything with excellence and integrity."

Thu Nguyen

August 23, 2023

5  out of  5 rating by Thu Nguyen
"I reached out to Lori after a poor experience with another office. She was prompt in responding and left me a voicemail immediately, indicating she was looking into my request. We eventually connected and she provided great information, and I look forward to working with her in the future."

Anthony Fanara

July 31, 2023

5  out of  5 rating by Anthony Fanara
"I've had State Farm for over 40 years and recently switched agents to Lori Adams' office, since my previous agent was sometimes hard to get a hold of and not much help when an issue arose. I just had to deal with an unfortunate incident that was resolved in a timely manner thanks to the help of Lori Adams. Lori spent much of her time on the phone with claims, even during her time out of the office on the weekend, in order to resolve my issue. I'm very glad I switched agents, and I would highly recommend Lori and her staff."

Bethany Davis

July 12, 2023

5  out of  5 rating by Bethany Davis
"Lori is the best! She is caring, smart and is a true State Farm agent. Once you experience her service and attention to your insurance needs you won’t go anywhere else."

Milton Tainter

July 10, 2023

5  out of  5 rating by Milton Tainter
"I have been with State Farm for over 60 years and after my original agent retired l went with Lori Adams. No one could ask for a better agent than Lori, she is very knowledgeable and best of all she is ALWAYS there to help when necessary. lm a very detailed person and lm sure l ask her many more questions then most of her clients do. She is very through and easy for me to understand. At one time we had six policy’s but now we’re down to four. She is great. Thank you Milton T."

Brittney Romp

July 10, 2023

5  out of  5 rating by Brittney Romp
"Lori is truly amazing. I had a small accident over the July 4th weekend and I text Lori (she was on vacation) and within 10 minutes she called me to answer all of my questions and walk me through the next steps. Lori has been a wonderful agent for the last 3 years since my husband and I moved back to Missouri. She really takes the time to go over the details of your auto and home policies to make sure you understand what you are paying for and gets you the best deals and rates out there. I highly recommend Loris services. You will not be disappointed!"

Josh Bratcher

July 4, 2023

5  out of  5 rating by Josh Bratcher
"Lori is the best! She’s my go to for insurance and notary services! 🙌🏻"

Cassie Gregory

July 2, 2023

5  out of  5 rating by Cassie Gregory
"Lori is amazing!! She has always been an amazing State Farm agent but she definitely went above and beyond to get us covered and make sure we are safe even on a holiday weekend after buying a new car! She truly cares about her clients and wants to ensure that every single one is safe and has the correct coverage!"

Nick Lane

June 14, 2023

5  out of  5 rating by Nick Lane
"Lori has served me and my family with great coverage at and affordable rate for over 10 years. She has also provided exceptional customer service along the way. I recommend reaching out to her agency, they make it insurance easy!"

Ian Wilson

May 11, 2023

5  out of  5 rating by Ian Wilson
"I got the opportunity to intern with Lori this past semester for my St. Charles County CAPS internship and it was such an amazing experience. I learned so much from Lori including what it takes to make such a trustworthy and hands on insurance agent. I highly recommend Lori not only as a past intern, but also as one of her clients. She helped me through the insurance process when I first turned 16 and she continues to help me as I continue to grow and move into the adult world. Thank you Lori!"

Matthew Lange

February 2, 2023

5  out of  5 rating by Matthew Lange
"Lori's customer service is top-tier! She went above and beyond during our first-ever call and answered all of my questions with no issues at all. In addition to Lori's amazing help and guidance, she was also able to save me money on my auto insurance and provide me with better coverage moving forward. I was a Geico customer for 11 years but happy to be part of the State Farm family now with Lori as my agent."

Sonya Hankins

January 31, 2023

5  out of  5 rating by Sonya Hankins
"Lori is very knowledgeable. Not aggressive in her selling of insurance at all. She was very helpful regarding our needs and helped us save a substantial amount of money on our auto and home insurance."

shelby brown

January 23, 2023

5  out of  5 rating by shelby brown
"Service is excellent,, rates are great 👍👍"

Jennifer Brown

January 19, 2023

5  out of  5 rating by Jennifer Brown
"Lori has been our insurance agent for a number of years now. She is a fantastic agent - very informative, knowledgeable, and approachable. When I walk into her office, I am always greeted with a smile. We thoroughly working with her and her office staff."

Ann Henson

November 29, 2022

5  out of  5 rating by Ann Henson
"Lori has been my agent for long time . She is great so happy to be with her.She guides and helps me understands my options."

Michael Locke

October 27, 2022

5  out of  5 rating by Michael Locke
"Lori is an incredibly talented financial planner and coach. She takes the time to know and understand her clients wants, needs & expectations for their financial future and current situation. She gives very sound and practical advice and facilitates financial planning that suit the individual she is working with."

Thomas Tune

October 27, 2022

5  out of  5 rating by Thomas Tune
"I've been a State Farm customer almost 24 years. I couldn't be happier and would refer anyone to Lori in a heartbeat. Thank you so much for all that you and your team do!"

Randy M.

September 15, 2022

5  out of  5 rating by Randy M.
"Lori and her husband Blake are not only incredible State Farm agents, but also incredible people. You can tell they truly care about helping their clients find the best insurance solutions to meet their individual needs. It's been a really long time since an insurance agent took the time to explain line-by-line what my coverages were and what the effect would be if I had a claim, but Blake did exactly that. Lori was instrumental in helping my brother manage a few hurdles in transitioning his coverage from Washington State to Missouri. All-in-all they made me feel welcomed and at peace knowing I was covered for most any situation...and I saved over $850 a year from my previous agent."