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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donna Woods

May 12, 2025

5  out of  5
rating by Donna Woods
"I’ve known Lori for about 26 years and she has always provided an excellent service through her State Farm insurance agency. I gave her a five star review because I trust her to help with my insurance needs and has never let me down."
We responded:
"Hey lady, thanks so much for taking time to write us an awesome review, means the world to us! We’re honored by your positive feedback... We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Raymond Chandler

May 8, 2025

5  out of  5
rating by Raymond Chandler
"I would highly recommend Lori for any of your insurance needs. She's been super helpful and is a wealth of knowledge. Most importantly, you can tell she really does care about doing things right."
We responded:
"Thanks Ray, your review and kind words mean a lot to me. We work hard to help advise families on protecting their legacy. Love that is your expertise too. We are a powerful team & I look forward to working together in the future 😎"
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Corey Piper

May 7, 2025

5  out of  5
rating by Corey Piper
"I’ve been working with Lori for about 6 months now and she and her team are amazing. Everything I send her a referral my people tell me that her team is amazing. 10/10 would recommend"
We responded:
"Hi Corey, you are awesome! Thanks for trusting us with your referrals. We promise to do our best to give them top notch recommendations as it relates to their Auto, Home, and Life Insurance. We pride ourselves on educating our clients on how insurance works, understanding the current trends in the industry and protecting their loss experience keeping their rates low in the future. Your review is like gold to us, sincerely - Lori"
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MAC FINESSE TV

May 7, 2025

5  out of  5
rating by MAC FINESSE TV
"Lori is very great to work with and would highly recommend her services."
We responded:
"Thanks for taking time to leave us a kind review. We appreciate your referrals to fun, friendly families that want a relationship with a local, trusted agent. We will do our best to help them with their Home, Auto and Life Insurance. Sincerely, Lori"
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Joe Fields

May 7, 2025

5  out of  5
rating by Joe Fields
"Lori is fantastic at what she does! She is always polite, professional, and ready to get her clients the best deal possible!"
We responded:
"Hi Joe, so nice meeting you recently. You are a great asset to team Voda! Thanks for your kind review. We pride ourselves on fair pricing and top-notch Home, Auto and Life Insurance strategies for our families we protect. Keep us in mind if someone you know wants a local agent. I'd love to help! Lori"
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Nathan Kuehn

May 2, 2025

5  out of  5
rating by Nathan Kuehn
"Fantastic customer service! Jodie was a great help at helping me figure out my payment issues & questions. Very knowledgeable, Professional & supportive! Thank you!"
We responded:
"Thank you Nathan for your kind review 💕 we appreciate it and love Jodie too! She’s been an incredible asset to our team! Clients love her 🥰"
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Jeniffer Scott

April 29, 2025

5  out of  5
rating by Jeniffer Scott
"Jo gave great customer service when I called to update my vehicle insurance! Helpful, informative and efficient!"
We responded:
"Hi Jennifer, Lori here… what a nice note re: our sweet Jo ❤️ she is one of a kind. Families love her. She is hard working and goes above and beyond to solve whatever it asked. Jo’s warmth and attention to detail gets her rave reviews. We appreciate her so much! Thank you for putting your trust in us… we understand you have a choice & feel blessed you chose us for your insurance protection. Sincerely. 🥰"
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Darren Hillis

April 24, 2025

5  out of  5
rating by Darren Hillis
"Lori is the kind of insurance agent who doesn’t just talk about being there – she is there! She stayed late helping clients while we cleaned her office carpets. Friendly dedicated and even let us take a selfie with Jake from State Farm. Can’t recommend her enough!"
We responded:
"Sweet! Thanks Darren 🙌🏻 we appreciate your kind words and support ... love the selfie with Jake!!!... Hilarious. Thanks for making our floors great again!"
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Leann Clement

April 22, 2025

5  out of  5
rating by Leann Clement
"I needed another proof of address to get a REAL ID today. I have had State Farm insurance for over 40 years and was told that the ladies at the State Farm office next door to the DMV could help me by printing a copy of my policy. DMV said that the people who work in that office are very nice. This statement was definitely true! I am sorry but I don't remember the young lady's name (long brown hair) but she could not have been more helpful. Thank you so much!!"
We responded:
"That is our awesome Jo! She is a great Insurance Coach on our Team, thank you for your kind words and special note… as the Businessowner this is priceless to me ❤️ please let us know if you need help with your insurance protection in the future… we are happy to help! "
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Thomas Ferrara

April 21, 2025

5  out of  5
rating by Thomas Ferrara
"The agency has great staff that really cares, and goes the extra mile"
We responded:
"Hi Tommy, thank you for your kind review ❤️ we appreciate all your support "
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Julie Lorsbach

April 16, 2025

5  out of  5
rating by Julie Lorsbach
"Excellent customer service, Lori explained coverage in detail. As a new customer Lori was able to provide me with better coverage at a great price. Thank you Lori!"
We responded:
"Thanks Julie! Welcome to State Farm and our agency 🌞 we are thankful you chose us and look forward to serving you and Chris for years to come ❤️"
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RICHARD TERRY

April 9, 2025

5  out of  5
rating by RICHARD TERRY
"Met with Lori today to review my insurance coverage. Very thorough, never had an agent do that before!"
We responded:
"Thank you so much Richard 😎 we are happy to protect your most important treasured assets! "
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Dennis Anderson

March 24, 2025

5  out of  5
rating by Dennis Anderson
"Had to leave a review as I just had a wonderful experience at this office. I am not a State Farm customer but was in the process of titling a new car purchased with a settlement from a totaled car with payment coming from State Farm. At the DMV Office I found that I needed a certified tax settlement letter that we had not received from State Farm. As I left the DMV office totally frustrated I noticed that there was a State Farm office next door to the DMV. I walke in and was greeted by Account Representative Jodie Wilson. I told her the situation and even though she was not previously involved with the case, she immediately offered to help. She even walked next door to the DMV office to ascertain the exact document that I needed and then called the claims office to chase down the doc. She had it emailed to her office, printed and signed the doc so that I was able to get the new car titled without further delay. What a great example of putting the customer first and great customer service. Thanks Jodie, I will make sire I let others know of the great service you provided as a rep of State Farm. Dennis Anderson"
We responded:
"Hi Dennis, what an incredible review 🌟🌟🌟🌟🌟 it makes me so proud to have Jodie at the front greeting State Farm customers that walk through our door! We pride ourselves on helping people navigate insurance and claims. It’s challenging and frustrating at times but we are ready to help. We appreciate introductions to who you know that wants to work with us 🥰 thank you again for your kind review…"
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Ann Henson

March 11, 2025

5  out of  5
rating by Ann Henson
"Lori has been my agent for long time . She is great so happy to be with her.She guides and helps me understands my options."
We responded:
"Hi Ann, thank you so much for your kindness always and your sweet review. Means a lot to me ♥️ Happy Holidays and enjoy your sweet grand babies 🎄🎅🏻🎁"
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Gabriela Vi.

March 8, 2025

5  out of  5
rating by Gabriela Vi.
"Excellent service in this office. Always available and approach to help with any concern and with a promptly manner. 🤗"
We responded:
"Thank you for your kind review, priceless to us 🙏🏻 we are honored to be your Insurance Coach! We grow through introductions to your friends, family and colleagues. If others are seeking a new agent, we’d love to earn their business 😎"
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brittany wiseman

March 4, 2025

5  out of  5
rating by brittany wiseman
"Justin had superb customer service. Easily accessible by phone, text, or email. Saved us money!"
We responded:
"Great news! Welcome to State Farm & the Lori Adams Agency. We look forward to working together 😎"
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G. Paul Corbin

February 26, 2025

5  out of  5
rating by G. Paul Corbin
"Jo Wilson assisted me in a very prompt and professional manner with a concern I had regarding a Certificate of Liability Insurance. I've had nothing but outstanding assistance from Lori Adams' Office. To all, I say, "Thank you very much!""
We responded:
"Hi Paul, awesome! Thanks so much for the kind message re: Jo and our team. We love it when we do our best and create a positive experience. Please don't keep us a secret, we want to grow with more families just like yours.... looking forward to serving you for years to come. Sincerely, Lori Adams www.TrustLori.com (636)916-5555"
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Kelly Lyons

February 20, 2025

5  out of  5
rating by Kelly Lyons
"Justin A. Has worked so hard to get us the best deals on home ( saving us hundreds) and life insurance. He’s a rock star for sure !"
We responded:
"Hi Kelly, so much appreciation for those kind words re: Justin … he is a hard worker and wants to help families get the biggest bang for the buck on protection. As an Insurance Coach, his goal is to review what you’ve got & make sure it still matches what you want! The best compliment you can give is a referral ❤️ look forward to meeting you soon, thanks again, Lori"
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Kelly Callahan

January 31, 2025

5  out of  5
rating by Kelly Callahan
"Had an issue with the DMV suspending my license plates for proof of insurance issue. Lori and her team took care of my problem within 10 minutes, and all after hours! Great customer service!"
We responded:
"Hi Kelly, happy to help out... Venessa is the best! She knew to reach out to me so we could take care of the Illinois insurance verification website for you. I'm glad this could reduce your stress and I hope you all can enjoy your weekend! Take care, Lori"
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Tiffany Wilson

January 23, 2025

5  out of  5
rating by Tiffany Wilson
"I am so thankful to Jodie and Lori for helping our family get what we needed. Not only were Jodie and Lori both very knowledgeable in anything I asked them but they worked so good as a team to help us get what was best for our family. I admit I was just shopping around because I have been with the same insurance since getting my permit in high school. I thought I had the best rates for my husband and I but I was very mistaken. They were not only able to get us better coverage but for over a hundred dollars a month less than we were paying. With the savings we were able to get us and our children life insurance and we are still paying less than we were at the other company for just car insurance. Thank you team for helping our family!"
We responded:
"That is 😎 awesome!!! Thank you so much for giving us a shot we are so happy that we could find big savings and realign that to give you all the life insurance protection you wanted 😍❤️😍 thank you for the kind review, so meaningful to us… look forward to many years together moving forward. "
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Wilson Companions

January 23, 2025

5  out of  5
rating by Wilson Companions
"Working with Lori and her team at State Farm has been an incredible experience! I’ve never loved working somewhere as much as I do here. Lori is an inspiring leader who genuinely cares about her team and creates an amazing work environment. I’m learning so much under her guidance and feel truly honored to be part of her team. If you’re looking for an agent who’s passionate, knowledgeable, and dedicated—not just to clients but to the people she works with—Lori is the one!"
We responded:
"Wow! Such a blessing that you helped me in April and considered the career change in June! You are doing so great, families love having you as their Insurance Coach…, and you are just getting started making a difference in people’s lives. That’s the spark that still leads me forward to this day, 27 years later ❤️ thanks for the kind review Jo! Keep killing it 😎"
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Risand Isabella

January 17, 2025

5  out of  5
rating by Risand Isabella
"Very pleasant meeting you! Lori was fast and efficient, and made sure that I was taken good care of!!!"
We responded:
"Thank you so much for leaving us a review ❤️ happy to help you with your notary "
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Larry Evans

January 6, 2025

5  out of  5
rating by Larry Evans
"Lori Adams is an agent, with the amount of knowledge that makes the insurance process so easy. We have our home, life and autos with her, and the main reason is the way she makes us feel like family."
We responded:
"Thank you so much for your kind and heartfelt review Larry, thankful the universe connected us in 2024! Look forward to working together for many years to come 😎"
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Neidra Crisp

December 6, 2024

5  out of  5
rating by Neidra Crisp
"My husband and I would greatly recommend Lori’s State Farm office. The staff has always been polite and helpful with any insurance plans that we needed. Whether by phone or in person, we could always expect a friendly manner and reception while handling our business affairs."
We responded:
"Thank you so much Nedra ❤️🙏🏻❤️ we so much appreciate the kind words and wish you the best with your move to California. Come back and see us when you are in Missouri. Have a nice holiday and new year. Sincerely Lori Adams "
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Alwaysmilin66

December 2, 2024

5  out of  5
rating by Alwaysmilin66
"I have been with State Farm for over 30 years. My previous agent retired and I found Lori about 5 years ago. I have referred as many people as I can to her office as she always goes above and beyond with customer service and attention to my needs. Today was another level - One of her newer assistants (Jo) called me about an accident I had over the weekend. It was my first and I was pretty traumatized about the fact that I just totaled my dad's truck - the last "thing" I had of his. She listened to me bawl my eyes out and ramble on about how much that truck meant to me. She offered beautiful explanations about "how things happen for a reason sometimes" and the amount of compassion she showed me... by the end of the call I was calm, and even laughed a time or two. I can't even put into words how she made me feel - a stranger - but now a little angel in my eyes! This office and she, are just like that. Real people, with real issues and hard times, just like everyone else! Thanks Jo!!"
We responded:
"Hi Ann, thank you so much for your kind words about Jo. She really is a blessing ❤️ as our newest and youngest Insurance Coach, I believe she has found her calling 😎 we appreciate the kind words of encouragement & look forward to many more happy clients in the future! 🥰"