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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shannon Yuede

Shannon Yuede

November 12, 2024

5  out of  5
rating by Shannon Yuede
"Financial Coaching - my husband and I, like so many have faced financial hardship over the last couple of years. Partially due to the downturn in the economy and partially due to large medical bills as a result of illnesses that both of us have sustained. We got ourselves physically healthy and then it was time to tackle our financial health. I thought we needed to borrow from a life insurance policy and went to Lori Adams for help. She is the reason I have the policy and I thought she’d be a perfect resource for the financial advice we needed to get our house in order. Best decision ever! She directed us to a completely unthought of source to consolidate our medical bills. Which has in turn saved us money and put us back on track to financial health. All while preserving our retirement and legacy. Thank you Lori, for your patience and partnership. We could not have done it without your knowledge and guidance."
We responded:
"Hey Shannon ❤️ Thank you so much for the incredible review 😎 strategic planning with cashflow as well as helping families save (or protect what they have saved) is my favorite thing to do by far 🙏🏻 grateful for you and our life long friendship glad that the advice worked out, take care and keep in touch! "
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Justin McCoy

November 9, 2024

5  out of  5
rating by Justin McCoy
"Blake and Lori are very communicative, professional and knowledgeable about all of the insurance products they offer. I was very impressed with the entire experience from getting a quote, to discussing coverage options, to executing the policies. I never felt like I was just a number to them, but rather that they actually cared about our specific situation and experience. I highly recommend giving them a chance to earn your business and trust!"
We responded:
"Thank you bunches for your kind review! We are so glad you are coming back to State Farm and we are blessed you chose us as your Insurance Coach 😎 we look so forward to getting to know you and family better and working together for years to come. "
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Pamela Covington

November 8, 2024

5  out of  5
rating by Pamela Covington
"I was out of options due to a fire in July of this year. Everyone was ridiculous with prices. But Lori found affordable coverage for my home in the nick of time I would recommend this agency for sure, Thank you again Pamela"
We responded:
"Awe, thanks so much Pamela 😎 we are so thankful for your business and friendship and look forward to working together for years to come! "
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chaitu chowdary

October 3, 2024

5  out of  5
rating by chaitu chowdary
"Lori is sweet, she is very good at what she does. She has taken well care of my policy and help to reduce my premium go down. Definitely recommend her."
We responded:
"Thank you so much for your kind review ❤️ we are happy to we your one-stop shop for all things insurance & DMV support too 😂🤣😂 TGIF! "
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Christopher Pierce

September 27, 2024

5  out of  5
rating by Christopher Pierce
"Doing DMV items with State Farm right next door was great! I walked right in and Lori helped get me all set up!! The process was great and experience was best! Lori was sweet and helpful!"
We responded:
"You are so welcome Chris, glad to help make your DMV experience better. We appreciate your kind words. 🌞 Have a nice weekend!"
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Cheryl Morgan Young

August 20, 2024

5  out of  5
rating by Cheryl Morgan Young
"Lori and staff are the best. If it can get done, Lori will make it happen. I just love them. You will as well. Give her a try. I promise, she will not disappoint."
We responded:
"You are the sweetest ❤️ thank you for the kind Review … these are like gold to us .. we look forward to the future together my friend ☀️"
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Brett Kehoe

August 12, 2024

5  out of  5
rating by Brett Kehoe
"Great experience with this office. Really helped me out and expedited my paperwork. Thx Again"
We responded:
"Awesome! Glad we could help 😎 thank you for your kind review. "
Profile photo of Tiffany Short

Tiffany Short

August 7, 2024

5  out of  5
rating by Tiffany Short
"Lori was great and efficient !"
We responded:
"Thank you so much for the review, we sincerely appreciate it!"
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Mark Mills

July 23, 2024

5  out of  5
rating by Mark Mills
"I came in for a quick signature for my plates and Lori Adams hooked me up! Thanks Lori you’re awesome!"
We responded:
"You are so welcome! 🙏🏻 glad to be able to help "
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Mary Williams

July 13, 2024

5  out of  5
rating by Mary Williams
"I've known Lori Adams for many years, and she has been an invaluable resource for all my insurance needs and financial future planning. Lori is always just a phone call away, ready to assist with any questions or concerns. Our annual insurance reviews are not only informative but also enjoyable, thanks to her friendly and approachable manner. I highly recommend Lori for her expertise and dedication."
We responded:
"Thanks Mary, I love what I do.... just like you, I have a passion for helping people with their protection for their car insurance, home insurance and life insurance. My favorite role is to help them with cashflow! Finding money to save and build a nest egg for just in case as well as into the future is key to reducing stress. So glad you trust me to help."
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Sharon Arnold

July 9, 2024

5  out of  5
rating by Sharon Arnold
"Lori is a true champion in customer service. I was in need of my State Farm ID card. Mine you she is not my regular. She jumped right in to help. I really appreciated her professionalism."
We responded:
"Thanks Sharon !!! We are happy to help out any State Farm customer anytime… we appreciate greatly the time and effort you took to leave us a 5 star review 🌟🌟🌟🌟🌟"
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David Barreto

July 5, 2024

5  out of  5
rating by David Barreto
"It has been a great experience working with Lori. Her patience and calm presence have allowed me to think carefully about important financial decisions and facilitated my understanding of complex financial situations. She has deep knowledge and experience and readily shares it in a way that is personal and applicable to me. We spent extensive time discussing various scenarios and exploring details, which is evidence as to how generous she is with her time and her ability to navigate a variety of circumstances. I would highly recommend Lori to anyone looking for financial guidance and for those specifically looking for coaching in the infinite banking concept."
We responded:
"Hi David, Happy 4th of July weekend!… and thank you so much for your kind review ❤️🇺🇸❤️ this means more to me than you know. It’s fun to work with kind families that want to focus and take action on their goals! … I appreciate Anita for introducing us and how we get to work together on many levels in the future 😎 "
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Lindsey Cathcart

June 27, 2024

5  out of  5
rating by Lindsey Cathcart
"Lori Adams is an absolute pleasure to work with! Knowledgeable, informative, compassionate, and trustworthy. Thank you for all you do for our community!"
We responded:
"Hey girl… Thank you just doesn’t seem enough… I feel the same about you ❤️ thank you for partnering with my Agency tp help us be more efficient and effective on our office supplies, candy 🍫 and local events 🎉 you are the best! "
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Jen Peterson

June 25, 2024

5  out of  5
rating by Jen Peterson
"Lori is a phenomenal agent who I have had the pleasure of working with for several years! Professional, knowledgeable, kind, and caring are just a few of the qualities you’ll experience when working with her. Highly recommend her for all your insurance needs!"
We responded:
"Wow. Thanks Jen! All those feelings are mutual of course, loved our time together 💕💕💕wishing you and your family the best, take care "
Profile photo of Ashlee Redshaw

Ashlee Redshaw

June 18, 2024

5  out of  5
rating by Ashlee Redshaw
"I have been a client of Lori Adams at State Farm for several years, and I can confidently say that she is an outstanding insurance agent. Her reliability and willingness to assist at any time of the day have made a significant difference for my family. Lori is incredibly easy to talk to and approachable, making it simple to discuss any insurance-related concerns. She consistently goes over our coverage in detail and answers all our questions thoroughly, ensuring that we fully understand our policies. She has been a tremendous asset to my family, helping us with our auto, home and life insurance needs. Her expertise extends beyond just insurance; she provides valuable guidance on various situations that may arise, demonstrating her deep knowledge and commitment to her clients well-being."
We responded:
"omg - thank you so much for your kind words and incredible review Ashlee... you and I have been through so much together over the years... this review is like gold to me. I am honored to be your family’s Insurance Coach for your Auto Insurance, Home Insurance and most importantly your Life Insurance. Looking forward to working together for many years to come. Take care!"
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M Dolitsky

June 14, 2024

5  out of  5
rating by M Dolitsky
"Lori and her team are the best! They go above and beyond and give great service!!"
We responded:
"Thank you for your review… we greatly appreciate it & look forward to working together again in the future!"
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Randy Lakeman

June 3, 2024

5  out of  5
rating by Randy Lakeman
"Lori is great! I had a few questions while I was at the DMV and even though she is not my main agent with State Farm...she was super nice and friendly and was able to answer my questions. She was a life saver that day!"
We responded:
"Thank you so much, happy to help out! Appreciate the review and kind words. "
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Jacquelyn Roberts

May 11, 2024

5  out of  5
rating by Jacquelyn Roberts
"Lori is an excellent person, she was very attentive to my needs. I really appreciate her time and effort. In making our conversation a success. Thank you Ms Lori, I will be calling you in the future."
We responded:
"Appreciate it! Thank you for your kind review ❤️"
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Terry Patton

April 25, 2024

5  out of  5
rating by Terry Patton
"Lori, Is an amazing agent and goes beyond what you would expect from an agent. She is dedicated to educating you about what may be best for your needs and not just selling you a product. She is patient and compassionate about makes you feel like you are part of a family. She has made a difference in my life. I have been a customer of State Farm and Lori for many many years."
We responded:
"Awe … Terry, thank you for this kind note. ❤️Means the world to me! Family is everything to me 😉 looking forward to reconnecting soon. Lori"
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Nate Mitchell

April 19, 2024

5  out of  5
rating by Nate Mitchell
"I’ve had the ability to work with Lori in a professional capacity and every time I step into her office I notice the same thing. Everyone, both employees and patrons, are smiling. Relying on her vast knowledge, Lori speaks with compassion and conviction which immediately garners my trust, all of which I consider critical traits when considering an Insurance Agent. If you’re in the market for a new Insurance Agent or are just curious if a better agent is out there, it’s a no brainer. Give Lori a call and see the difference for yourself."
We responded:
"Wow! You are so kind. I’m thankful our paths have crossed. Thank you for going above & beyond your help out the families I protect (including our family) means a lot Nate!!! ❤️"
Profile photo of Craig Postol (Treat Box Guy)

Craig Postol (Treat Box Guy)

April 14, 2024

5  out of  5
rating by Craig Postol (Treat Box Guy)
"Lori is not your typical insurance agent. She is there to listen, advise and help you be protected in all aspects of your home, car and life! She is someone you should talk to when you're ready to protect yourself and your family."
We responded:
"Thanks for the kind words. Your review is valuable to us as a small businessowner and a local agency in St Charles County that wants to grow with fun, friendly families that care about their insurance protection. www.TrustLori.com"
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John Wilson

April 10, 2024

5  out of  5
rating by John Wilson
"As a long standing client of Lori's (18+ years), I can tell you that she and her office are nothing short of great. Lori and her team are very knowledgeable, but more importantly, very personable and down to earth people; always willing to aid in helping you navigate any insurance questions or obstacles you may be presented with. I would highly recommend Lori and her team to anyone looking to upgrade their current Agent/Office."
We responded:
"Hi John, your recommendation is like gold to me my friend… you, Julie, Ian and Alec are the kind of family I love to work with! Fun, friendly, like connecting about your insurance protection as well as new business adventures, and so much more. 🥰Still so thankful I got to spend quality time with Ian last year, he is still making a difference in my agency with the strategies we built together. Thank you for sticking with us and look forward to many more years together into the future! Take care ❤️"
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Altair Preserve

March 20, 2024

5  out of  5
rating by Altair Preserve
"Lori is wonderful to work with! She is a very organized agent who works with a lot of our residents to get them a great renters insurance policy. Thank you for all that you do Lori!"
We responded:
"Thank you for your kind words I will be buy to see you soon with more flyers 🥰we love helping your residents with affordable Renters Insurance.. it’s something we specialize in. As an Insurance Coach of 26 years, my job is to help them prepare for the unexpected while making recommendations along the way. Proud to be on your team!"
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David Higginbotham

February 16, 2024

5  out of  5
rating by David Higginbotham
"Lori has been my agent for years. She is dedicated to meeting your insurance needs, and is willing to go above and beyond to look after you. If you’re in need of an agent, Lori Adams at State Farm hard to top."
We responded:
"Hi Dave, thank you for selecting me to be your State Farm Agent when you all lived in Missouri. It was my honor to work with you and Teresa as well as the family. You introduced me to such great friends and co-workers that are still with me today. I hated to see you all go but I know that sunshine in south is treating you all well. Sincerely appreciate you taking time to add a review for our Agency they are like gold to us!!! Lori"
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melinda Lewis

February 10, 2024

5  out of  5
rating by melinda Lewis
"I have been a client of Lori for many many years , and she remain the same. She wears a smile that is so contagious. She’s always available anytime I call her . Shes very knowledgeable and passionate about what she does , it shows through her wellness to work with me through my obstacles and finding a solution that meet my needs . She lets you take as much time as you need assuring you understand exactly what coverage you’re getting and it fits your need as well as your budget. She make you feel like your important to her . Her love for her job flows over to you , you can feel the love . I couldn’t ask for a better agent . I highly recommend Her"
We responded:
"Thanks so much Melinda, honestly you are like family to me. I have enjoyed our relationship over the last 15 years or so. I have been at your dining room table a handful of times. You and your family have welcomed us to help you with your Auto Insurance, Home Insurance and most importantly Life Insurance. Through all the highs and lows, birthdays and anniversaries we have stayed connected. That is the type of fun and friendly relationship I want and value.. a hard working moms we relate on so many levels.... You help me so much too. I sincerely appreciate your kind words and look forward to working together for many years to come! "