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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Missy Evans

February 25, 2026

5  out of  5
rating by Missy Evans
"Lori Adams and her team are amazing to work with. I am a licensed insurance adjuster / owner of a construction company and have worked with hundreds of insurance agents. I will have to say, I always had a bad taste in my mouth for agents because they never even understood the policies' they were selling. Lori, Blake, Jack and Monica go above and beyond to explain your coverage and make sure you are getting the proper amount you need for any unfortunate circumstance that may occur. We personally have insurance through them and I know that I do not have to worry if anything happens. This team is not only a company, but will become your friend and part of your family. Endorsements / exclusions on your policy are rarely ever explained until you have a claim. Not with this team...... You will be WELL informed about your coverage. They have amazing prices and remember..... You get what you pay for. Be sure to check them out for Auto, Home, Renters and Life insurance."
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Larry Evans

February 25, 2026

5  out of  5
rating by Larry Evans
"Lori Adams is an agent, with the amount of knowledge that makes the insurance process so easy.
We have our home, life and autos with her, and the main reason is the way she makes us feel like family."
We responded:
"Thank you so much for your kind and heartfelt review Larry, thankful the universe connected us in 2024! Look forward to working together for many years to come 😎"
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Wendy Berry

February 25, 2026

5  out of  5
rating by Wendy Berry
"Lori Adams at State Farm is wonderful to work with. She’s more than an agent — she’s a true Insurance Coach. Lori takes time to understand your situation and walks you through coverage in a way that actually makes sense. Whether it’s home, auto, or life insurance, she focuses on helping you feel confident and protected. Her responsiveness and attention to detail really set her apart. You can tell she genuinely cares about her clients and community. If you want someone who educates, guides, and supports you like an Insurance Coach, Lori Adams and her State Farm team are an excellent choice. Highly recommend!"
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kris vadnais

February 23, 2026

5  out of  5
rating by kris vadnais
"Monica has been awesome helping us with insurance issues after the loss of a loved one. She's not only doing a great job with the insurance side but she's been incredibly empathetic to the entire situation."
We responded:
"Thank you for this incredible feedback on Monica, she’s an excellent insurance Coach that works hard to get things done while helping families think about things they don’t have time to think about. She is one of the best!"
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Lyndsey Sayles

February 17, 2026

5  out of  5
rating by Lyndsey Sayles
"Lori Adam's office is always great to work with. They answer all of my questions and make sure we are properly protected."
We responded:
"Thank you lady 🙏🏻 what a kind gesture to leave us this feedback! We are thankful for awesome families like yours and understand you have a choice ❤️"
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gavin walls

February 17, 2026

5  out of  5
rating by gavin walls
"I had an excellent experience working with Lori and Jackson at State Farm. They helped me with both my auto insurance and home insurance, and the process was smooth from start to finish. They took the time to explain my coverage options, answered all my questions, and made sure I was properly covered. My coverages were actually increased, yet they still saved me over $2,000 a year compared to my previous insurance. Their customer service was professional, honest, and responsive, which is hard to find these days. If you’re looking for reliable State Farm insurance agents who truly look out for your best interest, I highly recommend Lori and Jackson."
We responded:
"Our friendship and relationship is just getting started and I’m so excited! Look forward to working together for many years to come 😎❤️🙌🏻"
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L E Moore

February 11, 2026

5  out of  5
rating by L E Moore
"Lori was awesome!! I originally called just to inquire about typical insurance estimates and the process of how prices increase. Lori was honest and upfront about how insurance is calculated and what causes price increases. I was very impressed with her knowledge and how she made me feel comfortable about having an agent who is supportive and cares about her clients. I highly recommend having a conversation with her about any of your insurance needs. Thank you Lori!!"
We responded:
"TGIF! What an incredible review ❤️ thank you from the bottom of my heart! We have built a strong knowledgeable team of Insurance Coaches that work hard on making the complicated easier to understand, like understanding your premium and why it changes when you’ve had no tickets or accidents 🙌🏻 we are appreciative you chose us and will work hard to keep you with us for years to come! "
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Cheryl Morgan Young

February 11, 2026

5  out of  5
rating by Cheryl Morgan Young
"Lori and staff are the best. If it can get done, Lori will make it happen. I just love them. You will as well. Give her a try. I promise, she will not disappoint."
We responded:
"You are the sweetest ❤️ thank you for the kind Review … these are like gold to us .. we look forward to the future together my friend ☀️"
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Malick Ndao

February 9, 2026

5  out of  5
rating by Malick Ndao
"Lori and Blake were absolutely incredible!
They guided me through the entire process of both home and auto insurance, making everything so much easier to understand. They took the time to explain the details of my home insurance policy clearly, which I really appreciated. On top of offering great coverage at a competitive price, their service was truly exceptional.
I highly recommend anyone looking for auto or home insurance to give them a chance—you won’t regret it!"
We responded:
"This is an amazing review and I so much appreciate the kindness and the authenticity of the words in your post!

It hits home to our vision and mission of our Agency!

We are a group of uncommon Insurance Advisors that coach our families to understand the coverage they have making sure it matches what they want before a loss occurs.

Thank goodness we get to do what we love❤️

We are honored you selected us and look forward to work together for years to come…

Don’t keep us a secret 😉
"
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Shelly Oberbeck

February 4, 2026

5  out of  5
rating by Shelly Oberbeck
"Lori was wonderful stepping in to resolve an issue that we have been working on for over 6 months with claims. We made one phone call to Lori & everything was resolved! Thank you so much!"
We responded:
"Hi Shelly 😎 I’m so glad it worked out in your favor. I did what I do best… my job 🙌🏻 I help with claims when things feel not quite right, we have a process for that and … IT WORKS! So glad things are moving forward again, hope you all get things done timely moving forward. Call us once your roof is replaced, if you use class 3 shingles that are approved you can save 13% on your annual home premium. If you want to make sure that your new shingle qualifies call us and we we can confirm. (636)916-5555"
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Jennifer Amato

February 3, 2026

5  out of  5
rating by Jennifer Amato
"Lori and her team are wonderful to work with, very responsive, and explain all matters very well!"
We responded:
"Awe, thanks Jennifer ❤️ we truly appreciate your feedback and value you & your family as a long time customer. We are blessed to work you! "
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Stephen Andrich

February 2, 2026

5  out of  5
rating by Stephen Andrich
"Lori Adams is was very helpful, friendly, and professional when I visited the office today. I highly reccomend doing business with her"
We responded:
"Hi Stephen, thanks so much! 🙏🏻"
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Chelsea Rackovan

January 30, 2026

5  out of  5
rating by Chelsea Rackovan
"My family and I have worked with Lori for a long time and her and her staff have always been so helpful and amazing!"
We responded:
"Hi Chelsea, what an incredible review. Priceless! Thank you for trusting in us to make sure your coverage matches what you want."
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Kevin M. Walsh

January 29, 2026

5  out of  5
rating by Kevin M. Walsh
"On the ball. Personable. Cares.
Great combo."
We responded:
"Awe, thanks Kevin! Hope you enjoy the Virgin Islands... Get rested and relax in the beautiful scenery. We will be here when you get back, thanks for allowing me the time to visit this morning and think through your money. www.TrustLori.com "
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Thomas Renfert

January 28, 2026

5  out of  5
rating by Thomas Renfert
"Super responsive and very helpful. Lori and Monica are looking out for us and trying to help where they can!"
We responded:
"Hi Thomas, thanks so much for taking the time for your kind review! We appreciate your feedback so much and will work hard to provide top notch service all along the way. We love being Insurance Coaches! www.trustlori.com"
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Michael Norris

January 26, 2026

5  out of  5
rating by Michael Norris
"I had an issue with one of my accounts that I wasn't sure which direction to take to get it resolved. They are easy to work with and fast response with great communication! Thanks Monica and Lori!"
We responded:
"Hi Michael, thanks so much for the review! We greatly appreciate it 🥰 Monica is a welcome addition to our team… blessed… look forward to taking care of you for years to come ❤️"
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Matt Warmann

January 26, 2026

5  out of  5
rating by Matt Warmann
"Lori and Monica are great! Extremely helpful and at the top of their game in the insurance world...keep up the great work!"
We responded:
"Thank you Matt! Your feedback is importance and we appreciate it so much 😎"
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Jennifer Timmerberg

January 22, 2026

5  out of  5
rating by Jennifer Timmerberg
"Knowledgeable, personable, caring and great at explaining everything."
We responded:
"Hi Jen, what a great first visit we had, looking forward to working together in the near future! We sincerely appreciate the 5 star review "
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Milton

January 20, 2026

5  out of  5
rating by Milton
"Monica who works for Lori Adams at State Farm has always very helpful knowledgeable and very understanding what I have questions thank you"
We responded:
"Thanks Milton 🙏🏻 we are blessed to have incredible loyal families like yours to protect! Monica is a gem 💎 we are lucky to have her!"
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Brittany Morgan

January 8, 2026

5  out of  5
rating by Brittany Morgan
"Fast friendly very very helpful!!! Yall rock!!"
We responded:
"Sweet! Thank you so much for the 5-star review we greatly appreciate you taking a few minutes to leave us this important feedback. Our job is to make the complicated easy! Thank you for trusting us with your insurance protection 😎"
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Bree Shell

December 30, 2025

5  out of  5
rating by Bree Shell
"Monica is fabulous."
We responded:
"Thanks Bree for recognizing Monica, she is a talented Insurance Coach and great mom! We are lucky to have her on our team ❤️ we appreciate the feedback "
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David Beitel

December 16, 2025

5  out of  5
rating by David Beitel
"Want to give a big shout out to Venessa! She goes above and beyond! Stays late even if it’s over the phone. Love this group of people! Happy Holidays!"
We responded:
"Hi David, Venessa is the greatest! We’ve worked together and known each other over 20 years 😎 she is so passionate about helping families with the Insurance questions on coverage. She specializes in home insurance, auto insurance & life insurance. She shows up and gives us 110% every single day! We appreciate this feedback and thank you for your business 🎄❤️🎄❤️🎄 Wishing you the best holidays and a Happy New Year. "
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Brad Hildebrand

December 16, 2025

5  out of  5
rating by Brad Hildebrand
"Lori is the real deal! She knows her business and is passionate about taking care of her clients."
We responded:
"Thanks for the shout out! Looking forward to working together to help grow small businesses in our community Brad, I do appreciate you reaching back out and keeping in touch 🎄❤️🎄"
Profile photo of Kyle Murray

Kyle Murray

December 9, 2025

5  out of  5
rating by Kyle Murray
"Lori recently helped us with our insurance needs. She was friendly, filled with knowledge, and willing to go the extra mile to get us where we needed to be. Even when my wife and I thought we were lost she was able to help us get on the right path. She made us feel like family visiting from out of town. I would highly recommend her to anyone!"
We responded:
"Hi Kyle, thank you for this kind review ❤️ we are forever grateful!

I’m so glad we got to spend quality time together during your stay… let me just say if there was a rating system for husbands, dads and just overall good people… you’d top my list with a ⭐️⭐️⭐️⭐️⭐️ rating! I love the time effort and energy you put into our time together 🥰 I’ll never forget the wrong turns, the laughter, the cat cafes, the singing & the shopping… I mean who doesn’t love the shopping 🥰😆😂… through it all you were great! Your a great husband & dad 🙏🏻

Look forward to staying in touch and planning your future (plus visits to Florida for sunshine ☀️ ). It’s too dang cold here! 😆

Talk to you all soon 🥰
Merry Christmas 🎁 "
Profile photo of Krissi Murray

Krissi Murray

December 9, 2025

5  out of  5
rating by Krissi Murray
"Lori was so thorough on all of our life and money management needs. Blake was also so helpful to explain the difference in policy types and by putting into real life scenarios for me. We feel we have piece of mind working with such an amazing team that we know will be there when we need them. Such a great feeling when dealing with such important matters to our family. Thank you!"
We responded:
"Love this! Thanks Krissi, thank you for the kind review & trusting us ❤️ we truly appreciate families that are open to a strategy discussion on legacy planning We will stress-test their current plan when others might say “I’m good”… what I find is most are “not good”… most are living with a plan that never played out a strategy I call Spend It! We will pretend today’s their last day alive, I get to deliver the check, where’s the money going to go… we make a list in order of priorities … Are they good? Life insurance is a plan not a policy. Hire us to see if the coverage still matches what you want. TrustLori.com"